• Certification
  • Supporting Material
  • 18-month Free course retake


Stepping Up to Management



* - required


As you embark on your new career as a manager this course will give you the tools and techniques to help you to make a success of your new role.

Companies need managers to motivate and drive teams; there is a huge benefit in terms of work and time saved by managers who are confident in their management approach.


Who is this course for

This course is ideal for anyone new to a management role.


Assumed knowledge

Delegates will be provided with pre-course leadership wheel prior to attending the course by email. The success on the course will be enhanced by close attention to the pre-work material. If you have not received your pre- work material within one week of the start of your course, please contact your Account Manager.


You will learn

  • Recognise the key characteristics of a great manager
  • Explain the similarities and differences of management and leadership skills
  • Describe your preferred styles of leadership and the impact of your behaviour on others
  • Recognise how teams evolve and assess your own team’s evolutionary position
  • Assert yourself in your role and deal with challenging situations
  • Communicate effectively in writing, including email
  • Organise your time and prepare, design and conduct meetings for maximum effect
  • Design effective goals and targets
  • Review the advantages and risks of giving and receiving feedback
  • Identify and have actionable steps for increasing your leadership and management effectiveness
  • Determining the role of a manager and leader
  • Learning styles
  • The four-stage model of team development
  • Leadership styles
  • Assertiveness
  • Giving feedback
  • Goal setting
  • Organising your time
  • Delegation
  • Effective team briefings
  • Managing conflict
  • Fierce Conversations
  • Motivation

Public Scheduled Classes

Come into one of our centrally located training facilities. Small class sizes, industry experienced instructors, and many classes lead towards certification.

Virtual Student

Attend a real-time class without leaving home.

Find out more

Private Training

We can organise training for you. We can do it for only one person or a group. Give us a call an we can make arrangements for your course.

Live Online Training

With our online toolbox let your global team learn together. Give us a call and we can make arrangements for your course.

Academy In A Case

If you can’t come to us we can come to you. Give us a call and we can make arrangements for your course.

Spreading the cost of your training

You know that in the long term it pays to be skilled up in the latest software. But you’ll also know that, in the short term, investing in yourself can feel painful on your pocket. So we’ve got a solution that will help you learn the skills you need, at a monthly price that you can afford.

Introducing Academy Class Payments.

Because we’re committed to your success, we’re offering you the opportunity to pay for your training monthly, rather than the whole cost upfront. We want to remove every barrier we can to your success, and if having the flexibility to spread the cost of your training helps you, as it helps thousands of others, then let’s do it.



Save With Academy Class Vouchers

Academy Class Vouchers are a flexible, cost-effective solution for training multiple individuals within a team or across an organisation and allow any member within your organisation to book a training course anytime over a 12 month period.

Multiple users can make dramatic savings, booking 10 to 30 day training blocks from the Academy Class schedule. It’s up to you how many Academy Class Vouchers you purchase.

All you need to remember is that, the more you buy, the more you save.



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